Insurance Consumer Advocate Forms Homeowners’ Policy & Claims Bill of Rights Working Group

In homeowner's insurance, Insurance law, Insurance News, Uncategorized on August 13, 2013 at 1:32

Florida Insurance Consumer Advocate Robin Smith Westcott has launched a new working group to discuss potential improvements to the homeowners’ insurance claim process. The sole purpose of the working group is to help better serve Florida homeowners who suffer a financial loss.

The idea for the group stemmed from the feedback that Westcott received from a series of Insurance Consumer Forums. The forums provided a platform for Florida homeowners to discuss their experiences with filing a claim.

Unfortunately, many homeowners described long and frustrating processes that impeded their families’ ability to recover.  Westcott stated, “Consumers should not be victimized by poor claims handling and unscrupulous business practices by those seeking to exploit homeowners when they are most vulnerable.”

To learn more about issues that will be discussed by the working group read the Office of The Insurance Consumer Advocate Press Release.


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